LIFX Developer Zone

Apple HomeKit Reconnection

Hi there — I’m having issues reconnecting my Apple HomeKit. I accidentally disconnected my LIFX Z LED lights from my HomeKit, and I can’t reconnect. The lights still work fine within the LIFX app. Any thoughts? I haven’t received any help from support.

Hello,

Are you able to send me a private message with your ticket number? and I’ll follow it up when we’re back next week after Easter long weekend.

Hello, I actually don’t have ticket number! I meant I haven’t found a solution in any of the troubleshooting/tips area.

Fair enough, Are you able to go in to the options in the App and use the “Contact Support” option? I’m sure the support team will be able to help.