LIFX Developer Zone

Bulb doesn't turn off completely

I own six A19 gen 2 bulbs and 1 bulb I have does not turn off completely. It remains on with a very dim blueish glow. The app indicates the bulb is off although at night it’s visibly still on. I have moved the bulb to other fixtures, reset it multiple times, left it off for a few days, and the issue persists. It’s frustrating to turn it off from the app and than still need to turn it off from the fixture. Any opinions?
Thanks

2 Likes

Contact support. This is a developer site not much we can do for you. It is clearly a problem with the bulb and needs replacing.