LIFX Developer Zone

Cannot connect LIFX tiles to WiFi

I’ve been trying for over 2 weeks now. I’ve also contacted support 2 weeks ago and still have not received an email back. I got replacement tiles and am still unable to connect them. I’m getting very frustrated and thinking about returning them and getting a different brand unless I can get this solved. If anyone else has experience these issue and can help that would be great. Thank you.