I wish I’d read these threads before I purchased…. Your marketing looks so innovative and cutting edge, but your forum is filled with unanswered unhappy customers. My lights work most of the time, I guess that’s something. The app has too many bugs, I reached out, problem was never solved, hindsight is a beautiful thing…
I wonder if the existence of this forum is even known to any current employee. The #announcements section hasn’t seen any activity since 2021.
If it wasn’t for the local lan control, I’d have thrown these out ages ago.
They are still the only wifi product, out of at least 30, i own that won’t work on a modem wifi 5 router. I have to run an old 2.4ghz only wifi access point just for my 8 Lifx bulbs!
Supports answer was to turn off ask the advanced features which caused my wifi speeds to plummet.
LIFX used to be the market leaders. Now, it seems their lights are full of bugs as is the app. I spent over 6 months trying to resolve issues, only to be told my Asus ET Pro 12 router is “too complex” and was asked to turn a load of features off to make the LIFX lights work with their eco-system. Absolute tosh! After spending over £1200 5 years ago on downlighters, LED strips etc, most of the lights no longer work with schedules and have to be turned on or off manually. I never got a final resolution from LIFX, just that they were considering using MATTER as a transport protocol. Worst thing we ever did buying these heaps of junk!