My edit was to show there was no issue with receiveing emails at my address from LIFX.
3 days with no password reset email and no response so far from support.
Extremely frustrating. I’m only able to continue to control my lights because I hadn’t signed out on a 3rd device.
I contacted support but only received a pro forma response email, no case number.
Edit: Based on the hours the email I received says the support team operates (Mon-Fri 9-5 PST, I have about 11.5 hours before I may get a response. Frankly I’m annoyed that an international company doesn’t have someone on support during weekends.