LIFX support has been phenomenal. After ordering the wrong bulbs like the sleepy idiot I was, David K fixed my order and I had my LIFX Color 1000’s delivered within 3 working days.
I then sent a message to support to see if I could possibly ruin my bulb by overheating based on a scenario, to which Taber D replied within 2 hours explaining how thermally efficient LED’s are and confirming my scenario would be perfectly within expected performance/usage.
LIFX, that’s customer service done right.