LIFX Beam Issues + Company Support

According to this page:

The last LIFX Beam update was back in Feb. 2018 for v2.74. I just purchased a set of LIFX Beams and there are a few issues with it, right out of the box:

  • Move effect becomes “jerky” after being enabled for a short amount of time. There are reports of this issue spanning back months, across multiple models.
  • Light “state” appears to get stuck, desync’d in all kinds of ways.
  • Strobe effect will cause certain lights to become “stuck” in strobe mode. Only using the “fill” paint option will reset the light (you can power cycle the unit and it won’t matter). Sometimes multiple passes are required.
  • The mobile application has trouble sync’ing with the lights.
  • On the mobile application, using the “Create” tab in any way causes the “Effect” tab to be inoperable. You have to exit back to the home screen to able to interact with the “Effect” screen again.
  • I can’t seem to find a way to save anything I do on the “Create” tab.

I’m wondering if anyone else has seen these issues.