Hi LIFX Friends…was able to give all the lights a good run through over the holiday. The firmware update (for me) solved the immediate problem without a doubt. I use primarily the 3 apps mentioned here…Light DJ Pro, Scintillator and LightBow for creating the special effects/scenes I enjoy. The fact that LIFX stepped in and worked this so quickly impressed me about this company.
A little background…I started out using Phillips HUE bulbs about 2 years ago. I run 15 BR30’s ALL OUTSIDE in cans. Yes, I know that was not recommended, but I chose to assume the risks if they blew out. I live in Wisconsin, so my bulbs have seen heavy temperature swings from -20 F to +95. The one thing that first I was not impressed with (HUE) was the lack of good Green and Blue colors - I know this was by design after research…so I was okay with it since I’m already invested quite a bit. One other thing is I’m also huge into DJ’ing and if anything - doing a lot of effects with lighting. Rapid changes were very important to me. HUE originally had what they called “Point Symbols” in their API. It was undocumented, but still sorta used by programmers who understood how to create rapid change effects. Not everyone is a fan of that, but for me - that was a big deal. So - when Hue dropped that capability from their API, it kind of was the second strike I had against them. By this time, I had already purchased 1 LIFX bulb to test out earlier this year.
The color of the 1 LIFX bulb I was testing and comparing was so much better (to me) and I had spoken with a few developers about my own way of using the lights. This Summer - I also invested in ARLO cameras. When LIFX announced that the GEN3 would do IR, combined with what I felt was better color and the bulbs reaction much quicker - I opted to re-invest in LIFX bulbs over HUE. So - now you arrive at my problem at the beginning of this thread. When I got the new LIFX GEN3’s out of the box - the apps I use didn’t see them - this was a bit disheartening.
I don’t think Phillips would have ever helped out this quickly with an issue as LIFX did - though I could be wrong. I will say it seemed Phillips certainly cared less about me voicing concerns when they dropped “point symbols”. To me - in taking something away from a consumer they bought you for, that causes me concern. I just found that to be a deal breaker.
Today - I have 9 of the 15 HUE bulbs replaced with LIFX and will soon replace the remaining 6. I’ll admit for me anyway - it is not cheap to do a complete replacement all at once. Most apps I use can control both brands of bulbs at the same time, so other than the color differences, it hasn’t been that bad. I’m just replacing them as I go.
I have to thank LIFX for engaging on this issue (on twitter as well) and getting engineers to review this so fast! Very good business to consumer interaction…especially as GEN3 is the new flagship product… I’m hopeful that this thread has solved some headaches both that consumers and developers may have run into. I still have a few connectivity quirks, but I think those may be app related and will try to isolate/reproduce and take up with the app dev’s.