LIFX Developer Zone

Lifx Color 1000s cannot connect but Lifx Originals can


#1

I changed my router to a wrt32x and kept all settings the same but for whatever reason the lifx originals are working fine but the color 1000s are not.

I have tried everything (making sure im dealing with the 2.4 ghz network, setting the channel width to 20hz, using a static channel, resetting my lifx cloud password, deleting and reinstalling the app)

What else can I try?

When i do a hardware reset I am able to give the bulb my password, the app connects back to my 2.4 wifi, but while the iOS app says: “discovering bulb” it just times out and asks me to redo the whole hardware reset.


#2

Hey, Could you contact support with this so we can pass you on to the correct team

available via https://support.lifx.com/hc/

Thanks. Kevin