LIFX Developer Zone

LIFX Switch faceplate removal issue

I’m having trouble getting the faceplate off my new LIFX Switch. Are they supposed to be very hard to pry off? The instructions seem to indicate it will ‘click’ off when you rotate a screwdriver in the slot at the bottom but I don’t want to go any further as it feels like something will break! I’ve already left marks in the housing and faceplate (see pics). Anyone else run into this issue?

Hello, anyone, Bueller, Bueller…

Faceplate will not come off, it’s about to break at which point I’ll be sending it back for a refund or I maybe persuaded to try another Switch if it’s thought this one is faulty.

Bit ridiculous, it’s a faceplate for crying out loud!