LifX Z Strip Firmware Issue


I am having an issue - that is somewhat a PITA since upgrading one of my LifX strips to the latest firmware (3.9).

It will no longer allow me to control the individual zones in an app I use for my stream setup. I have discussed with them about it, but they are unable to fix as of yet.

I would like to downgrade the strip back down to firmware version 2.7.7 which for the other strip I have works perfectly.

How can I go about doing this?

Just another user here, but in the past an email to Support has worked for downgrades, albeit for someone using Beta firmware

If you contact we can discuss the connectivity issues you’ve been seeing with the beta and provide the option to downgrade if you want.

Awesome thanks.