Do you have your groups setup as rooms or do you have your location setup as rooms?
When I first used LIFX, I had it setup like this:
Location -> Group -> Light
Living Room -> TV Area -> TV Left
After talking to LIFX support, I found out this was not the correct configuration. If this is what you have setup, that’s your issue. If not, I think you should contact LIFX support as they’ll be able to help you more past this point.