My A19 is not responding to my new pgone

Using LIFX
#1

I got a Redmi Note 4 android phone and it is not connecting when I go through the wizard on the app. I have reset the light 20 times. I reset my phone and restarted my router. But it still can’t find device :confused:

#2

Well that sounds annoying. If you submit a ticket, the support team should be able to help.