LIFX Developer Zone

Strip won't stay connected to the network

So, here it is in 2020, and I’m still having reliability issues with just my LIFX strip lights. The router is a Synology 2600AC located about 15’ away. A 2nd Gen Lifx A19 bulb works fine (always has). It’s located 8’ from the LIFX strip. Countless resets, static addresses, firmware upgrades, and still nothing works. Now, it won’t even join my network, even with HomeHit.

I’ve finally given up and have deleted it from my account. I’ve never liked Hue because of the hub, but I’ll now give it a second look.

Hello,

I completely understand your frustration, it’s really annoying when the devices don’t work. However, this is the developer forums and is a place for support on programming with our lights, rather than support on getting them to connect to the LAN/Cloud. If you haven’t already I suggest you submit a ticket and see if the support team can help you.